Terms of Service

These Terms of Service govern your use of the Velora website and any purchases made through our online store. By accessing our website or placing an order, you agree to these terms.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement.

You agree not to use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or restrict access where misuse, fraud, or violation of these terms is suspected.

2. Product Information

We make reasonable efforts to display product descriptions, images, colors, specifications, and prices accurately.

However, actual product appearance may vary slightly due to lighting, screen settings, manufacturing variations, or other factors.

We reserve the right to modify product information, pricing, availability, and specifications at any time without prior notice.

3. Pricing and Payments

All prices displayed on the website are shown in the applicable currency and may include or exclude taxes as stated at checkout.

Payment must be completed using the payment methods available on our website.

We reserve the right to correct pricing errors and cancel orders placed at an incorrect price.

4. Orders

After placing an order, you may receive an order confirmation by email, SMS, or another communication method.

An order confirmation does not guarantee acceptance of the order.

We may cancel or refuse an order due to:

• Product unavailability

• Incorrect pricing

• Payment issues

• Suspected fraud

• Incorrect customer information

• Delivery restrictions

• Other operational reasons

If payment has already been received for a cancelled order, an eligible refund will be processed.

5. Shipping and Delivery

Shipping timelines provided on the website are estimates and may vary depending on location, courier availability, public holidays, weather, operational delays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Velora will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

6. Returns and Refunds

Returns, refunds, cancellations, and exchanges are governed by our Return and Refund Policy.

Customers should review the Return and Refund Policy before completing a purchase.

7. Intellectual Property

All content available on the Velora website, including text, branding, graphics, logos, images, layouts, and other material, is owned by or licensed to Velora unless otherwise stated.

You may not reproduce, copy, distribute, modify, sell, or commercially use our content without prior written permission.

8. Prohibited Activities

You must not:

• Use the website for illegal or fraudulent activities

• Attempt to interfere with website security

• Upload viruses or malicious code

• Collect customer or website data without authorization

• Misrepresent your identity

• Use our content or trademarks without permission

• Attempt unauthorized access to any part of the website or its systems

9. Third-Party Services

Our website may use third-party services such as payment gateways, courier providers, analytics tools, or other technology providers.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

Velora is not responsible for the independent actions or policies of third-party service providers.

10. Limitation of Liability

To the extent permitted by applicable law, Velora will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these terms is intended to limit rights that cannot legally be excluded under applicable consumer protection laws.

11. Accuracy of Information

You are responsible for providing accurate account, billing, shipping, and contact information.

We may contact you if additional information is required to process or deliver your order.

12. Changes to These Terms

Velora may update these Terms of Service from time to time.

Any updated version will be published on this website. Continued use of the website after changes are published will constitute acceptance of the revised terms.

13. Governing Law

These Terms of Service will be governed by the applicable laws of India, subject to applicable consumer protection rights and regulations.

14. Contact Information

For questions regarding these Terms of Service, please contact:

Velora
Email: velora7023@gmail.com